Privacy Policy
Effective Date: October 19, 2024
At Citron AI LLC, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any manner. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined herein, please do not use our services.
Information We Collect
We may collect various types of information from you when you interact with our website and services:
1. Personal Information
- Contact Information: This includes your name, email address, phone number, and mailing address.
- Account Information: When you create an account with us, we collect your username and password.
- Payment Information: We may collect credit card details and billing addresses for processing payments related to our services.
- User Content: Any documents or information you upload or generate using our services will be collected.
2. Non-Personal Information
- Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience. Cookies are small data files stored on your device that help us recognize you and improve our services.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To Provide Our Services: Processing your requests and transactions related to our services.
- To Improve Our Services: Analyzing usage patterns to enhance user experience and functionality.
- To Communicate with You: Sending you updates, promotional materials, newsletters, and other information related to our services.
- To Personalize Your Experience: Customizing content based on your preferences and interests.
- To Monitor Usage of Our Services: Understanding how users interact with our platform to improve its functionality.
- To Comply with Legal Obligations: Ensuring compliance with applicable laws, regulations, and industry standards.
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may share your information with third parties when we have your consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to rectify inaccurate personal information
- The right to request the deletion of your personal information
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent at any time, where we rely on consent to process your personal information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Services
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Citron AI LLC
Email: [email protected]