Privacy Policy

Effective Date: October 19, 2024

At Citron AI LLC, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any manner. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined herein, please do not use our services.

Information We Collect

We may collect various types of information from you when you interact with our website and services:

1. Personal Information

  • Contact Information: This includes your name, email address, phone number, and mailing address.
  • Account Information: When you create an account with us, we collect your username and password.
  • Payment Information: We may collect credit card details and billing addresses for processing payments related to our services.
  • User Content: Any documents or information you upload or generate using our services will be collected.

2. Non-Personal Information

  • Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience. Cookies are small data files stored on your device that help us recognize you and improve our services.

How We Use Your Information

We may use the information we collect for various purposes, including:
  • To Provide Our Services: Processing your requests and transactions related to our services.
  • To Improve Our Services: Analyzing usage patterns to enhance user experience and functionality.
  • To Communicate with You: Sending you updates, promotional materials, newsletters, and other information related to our services.
  • To Personalize Your Experience: Customizing content based on your preferences and interests.
  • To Monitor Usage of Our Services: Understanding how users interact with our platform to improve its functionality.
  • To Comply with Legal Obligations: Ensuring compliance with applicable laws, regulations, and industry standards.

Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
  • Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, email service providers). These third parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Authorities: We may disclose your personal information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction.

Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, firewalls, and secure server hosting. However, please remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information under applicable data protection laws:
  • Access and Correction: You have the right to request access to the personal information we hold about you. You can also request corrections if that information is inaccurate or incomplete.
  • Data Deletion: You may request that we delete your personal information under certain circumstances (e.g., if it is no longer necessary for the purposes for which it was collected).
  • Opt-Out Rights: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications. Please note that even after opting out of promotional communications, we may still send you service-related emails.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to recognize users and provide personalized content. You can manage cookie preferences through your browser settings; however, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms of service of any site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date at the top. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our services after any modifications constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at: [email protected]

This Privacy Policy was last updated on October 19, 2024. By using Citron AI LLC, you agree to the collection and use of information in accordance with this Privacy Policy.